Cogan Shipping Services

You can count on us to get your order where it needs to be quickly, safely and economically. Here are the shipping packages we provide:

Package #1A: Pick Up Canada and USA – Flatbed

This order can only be picked up with a Flatbed, no closed trucks or containers are permitted.

Customer is required to make a pick-up appointment with Cogan’s Transport Department when the order is ready to ship.

Cogan will provide a Bill of Lading for all pick-ups. Commercial Invoice and customs documents will be provided for orders shipping to the United States.

Important: Please note that Cogan will need to confirm a complete shipping address no later than the approval drawing stage. This is to ensure we provide accurate information on all shipping documents and shipping labels, which are required to tag each skid.

Package #1B: Pick Up Canada and USA – Closed Truck / Container

This order can be picked up with a Closed Van or Container, with dimensions of 8’ x 53’ only. The customer must confirm the type of transport at the time of placing their order.

Customer is required to make a pick-up appointment with Cogan’s Transport Department when the order is ready to ship.

Cogan will provide a Bill of Lading for all pick-ups. Commercial Invoice and customs documents will be provided for orders shipping to the United States.

Important: Please note that Cogan will need to confirm a complete shipping address no later than the approval drawing stage. This is to ensure we provide accurate information on all shipping documents and shipping labels, which are required to tag each skid.

Package #2: UPS Parcel (0-150 lbs.)

UPS Parcel service is offered for parcels, bundles and small crates that do not exceed 150 lbs. total weight and 130 inches total cubic size. Cubic size is calculated using the following formula:

Length + (2 x height) + (2 x width)

Depending on your delivery requirements, you can choose between Standard, Expedited or Express Service. Different rates apply. Cogan will provide tracking information once the order has been picked up.

Please note that Cogan will need to confirm a complete shipping address no later than the approval drawing stage. This is to ensure we provide accurate information on all shipping documents and shipping labels, which are required on your shipment.

Package #3: UPS Freight (0-1000 lbs. / maximum 1 skids)

UPS Freight common carrier service is offered for shipments containing a maximum of 1 skids with a maximum length of 10’ and a maximum total weight of 1000 lbs. Cogan will provide tracking information once your order has been picked up. Upon request, a freight quote can provided at the quoting stage.

Please note that Cogan will need to confirm a complete shipping address no later than the approval drawing stage. This is to ensure we provide accurate information on your shipping documents and shipping labels, which are required to tag each skid. For time-sensitive shipments that require a specific delivery time, a Time-Keeper option is available at an additional charge.

Package #4: Transport Broker (1 skid or more / over 1000 lbs.)

Transport Broker service is offered for shipments of more than 2 skids with a total weight of over 1000 lbs. As your order enters its final stage of production, Cogan will provide a ship date. Once your order has shipped, the driver will call the onsite contact 24 hours prior to delivery to confirm either a morning or an afternoon delivery for the next day.

Since an order shipping via Transport Broker can be bulky with many components, we carefully photograph each skid before and after it has been loaded onto the truck. Shipping photos will be sent to you before the material arrives. You’ll know exactly what to expect so you can have the proper equipment to unload and prepare a staging area.

Please note that Cogan will need to confirm a complete shipping address no later than the approval drawing stage. This is to ensure we provide accurate information on all shipping documents and shipping labels, which are required to tag each skid. In the event that your shipment is accidentally misplaced during transit, it will be well-identified and easier to retrieve.

Important: If a U.S. Driver is required for delivery (i.e. to deliver to an Army Base), it will be considered as an add-on service and must be requested at the quoting stage in order to provide an accurate freight quote.

Package #5: International Pick Up (Shipping outside of Canada and the USA)

International Pick-Up service is offered for orders shipping outside of Canada and the United States via truck, train or ocean freight. Cogan will provide a Bill of Lading and a Commercial Invoice only. The customer will be fully responsible for all Customs documentation beyond this point, as well as for procuring containers, delivering and picking up from Cogan and then, all train or ocean freight arrangements. Additional charges for treated wood or for special packaging will be applied to orders that are shipping overseas inside a container.

Important: Cogan will need to confirm a complete shipping address no later than the approval drawing stage.

Disclaimer

It is the receiving party’s responsibility to visually inspect the goods for any damage before accepting the order. Any damage must be indicated on the waybill. A damage claim cannot be filed without this information.

Please make sure that the proper equipment is on site to unload material.

A common carrier allows a maximum of 30 minutes to unload.

A transport broker will allow a maximum of 1 hour to unload an LTL shipment and a maximum of 2 hours to unload a full truckload.

An hourly rate could be charged and invoiced to the customer if allotted times are exceeded.

The delivery of LTL shipments or even dedicated loads cannot be guaranteed. Cogan will work with the transport provider to meet a requested delivery time, but delays may occur due to unforeseen circumstances beyond Cogan or the transport provider's control.

If you’re picking up an order containing more than 2 skids and with total weight of over 1000 lbs., we require your nominated transport provider to be a transport broker and not a common carrier. We will refuse to ship your order should a common carrier be sent to pick up.

Cogan cannot be held responsible for delays in transport.

Cogan Packaging Services

Whether your order is travelling an ocean away or just around the corner, we’ll make sure your material is packaged properly with all the information you need for trouble-free delivery. Here are the packaging services we provide:

Package #1: For an order to be split into sections (E.g. Part A-B-C)

Upon request, Cogan will provide a quote for an order to be separated and packaged in different sections. Engineering will provide approval drawing identifying the different sections and how they will be produced. All of the material for each section will be produced, packaged on separate skids and marked accordingly.

(E.g. Section #1 / Section #2 / Section #3)

Package #2: Extra protection of material (showroom / store)

This service is offered at quoting stage for material that will be presented to the public (i.e., tradeshow, showroom floor, retail store, where the product must be in optimal condition). Extra packing material will be used to reduce the risk of scratches that may occur during transit.